We completely understand that plans change and sometimes you have to cancel your event. As long as you let us know about the cancelation five days (120 hours) before the date of the event you will get a full refund. If you cancel less then five days before the event you will get half of the total amount back. This is because the barback/runer has taken the shift and will not be able to pick up another shift for that day.

This rarely happens but when it does we realize that this can be devastating to the event. A couple of things might have happened, the barback/ runner hit traffic or the barback/ runner got in an accident. If the barback/ runner is not at your event at the start time please call us right away. Our number is 661-235-6311. If you get a voicemail please make sure you tell us the name the party is under along with the start time. We check our voicemails all the time and will call the barback/ runner first before we give you a call back. If we can not get a hold of the barback/ runner we will do our best to send you the closest barback/ runner we have in your area. Just don't wait to call us, as soon as the barback/ runner is not there call 661-235-6311. Thank you.