FAQ
This rarely happens but when it does we realize that this can be devastating to the event. A couple of things might have happened, the bartender or mixologist hit traffic or they got in an accident. If the bartender or mixologist is not at your event at the start time please call us right away. Our number is (661) 235-6311. If you get a voicemail please make sure you tell us the name the party is under along with the start time. We check our voicemails all the time and will call the bartender or mixologist first before we give you a call back. If we can not get a hold of the bartender or mixologist we will do our best to send you the closest bartender or mixologist we have in your area. Just don't wait to call us, as soon as the bartender or mixologist is not there call 661-235-6311. Thank you.
We completely understand that plans change and sometimes you have to cancel your event. As long as you let us know about the cancelation five days (120 hours) before the date of the event you will get a full refund. If you cancel less then five days before the event you will get half of the total amount back. This is because the bartender or mixologist has taken the shift and will not be able to pick up another shift for that day.